Why are our Term Deposit rates so much lower than the major banks? | Mike Heath on the RaboPlus Blog

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Why are our Term Deposit rates so much lower than the major banks?

Submitted by Mike Heath on Tuesday, 3 November 2009 | Category: Interest Rates

The single most common question or criticism we have received over the past year relates to the rates we offer for Term Deposits, and in particular the ones most popular with Kiwis (1 to 6 month terms). 

I originally addressed the issue in a blog post back in May 2008, where I said that what I believed was happening was largely a case of supply and demand.  The major banks in NZ had to look to retail deposits to fund their lending activity and I suspected they were having to do so on a loss making basis.

Since I wrote that piece, nothing has changed insofar as the pricing strategies (the rates they pay for TDs) of the major banks – they are still paying very high rates for retail deposits. This focus on retail deposits was originally driven by the Global Financial Crisis (GFC) and the fact that wholesale sources of money had dried up, so banks had to look to retail deposits to fund their lending activity.

Over the course of 2009 many central banks around the world, including New Zealand's Reserve Bank, have been talking to banks and promoting retail deposits as a preferred source of funding because the money is deemed to be more sticky i.e. retail customers tend to leave their money in the bank for many years, as opposed to wholesale sources of money which can be quite volatile and liquid.  In some cases central banks have gone to the extent of providing targets for banks with a view to potentially regulating the proportion of their funding which must come from retail deposits (to date some discussions have been around the 70% mark).

What this has done, despite access to wholesale monies becoming easier than last year, is add fuel to the competitive pricing that the banks need to employ to ensure their share of what is a relatively small pool of retail deposits in NZ (by my calculations – approx $100 billion NZD).

As I said earlier, there were many people who doubted that banks would be willing to take a loss on their retail deposits to guarantee the funding.  However some of you may have seen the comments from Mike Smith (CEO ANZ Banking Group) in the Dominion Post where he said “Banks' fight for deposits 'ridiculous'” and Jenny Fagg (CEO ANZ National Bank) stated that the competition was unsustainable.

Don't take this as being a case of me saying "I told you so", but I thought you'd like to hear another bank's perspective on what's driving the term deposit rates at the moment.

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15 Comments

Comment by Blair on 03-11-2009 10:22


It hardly seems right that you can't offer your loyal customers higher Term Deposit rates- but you can give 'free' money to new customers who are no doubt just after the cash.

Comment by Steven on 04-11-2009 04:22


Come on Rabo - you're quickly becoming my insignificant other bank.

How about doing something to retain your loyal customers like Blair said.

Comment by Jimmy on 04-11-2009 05:24


Clearly the best course for investors is to forget RaboPlus and invest with the banks offering better interest rates. It is a competitive market after all.

Comment by Guru on 05-11-2009 12:35


The major banks in NZ are giving higher interest rates on term deposits on a "loss-making" basis as "alleged" by you based on your suspicion. But the bottomline is, the customer is getting more money elsewhere than the "no brick-&-mortar" Raboplus. I understand customer have a choice, but please.... atleast do not try to justify your lower rates & free prizes by confusing the common man with tech-jargon (GFC & NZRB, $100billion etc)!!

Comment by Manfred on 13-11-2009 11:13


Each bank has to decide what rates to offer. Each customer has to decide whether the rate is the only factor for determining where to put the money. My approach is to spread it between several banks and then move the money between them to make cherry-picking easy. Electronic funds transfer is easy, cheap and fast. The credit rating is a factor for my decision but so is the interest rate. And there are other factors such as time frame, etc. It's a customer's choice. Nobody is locked in with a particular bank. And if you don't like the locally present banks then go overseas.
The one thing that puzzles me about RaboPlus: Why should I prefer the Cash Advantage Fund over your standard on-call account? I fail to see the "advantage" in doing so. Once the interest rate was higher but that is long gone. What is the unique selling point of RaboPlus today?

Comment by Mike Heath on 15-11-2009 09:53


Manfred, the “advantage” for the Cash Advantage Fund are the unique tax features. I take your point re the interest rate differential, which is a reflection of the reinvestment strategy for the two products which will change over the life of both products.

Comment by EX RABOBANK CUSTOMER. on 15-11-2009 10:45


I agree why invest with RABOBANK, there is no benefit to ME, the investor.

Until RABOBANK sorts intself out, there will be amass exodus to other GUARANTEED BANKS.

The risk is the same, wherever you put funds. The RISK grows more daily, with RABOBANK, because of its lending strat-edgy.

Comment by Nicola on 16-11-2009 10:11


Come on guys! Let's look at the positive here - only RaboPlus offers small investors the opportunity for investment. Not everyone has the ability to get the minimum $5,000-$10,000 most other banks require for investment but being able to earn a little extra on a $1,000-$2,000 investment might be just what some people need.

Comment by Carla on 19-11-2009 03:59


Where can I find out about Raboplus' lending strategy? Had a look around the site but can't see any information.

Comment by EX RABOBANK CUSTOMER. on 19-11-2009 09:56


No cash Advantage....here.

Comment by Mike Heath on 20-11-2009 02:12


Hi Carla, thanks for the question. At RaboPlus we specialise in Savings (On Call and Term Deposits) and Investments (Managed Funds).

Our parent, Rabobank NZ does offer lending products although with a focus on the food and agri sector. Feel free to contact them on 0800 RABOBANK or visit www.rabobank.co.nz.

Comment by Guru on 24-11-2009 11:54


Hi Carla,

Did some research myself & found this...

- Click on "About Us" link anywhere on Raboplus site, then click on "Legal" link at the bottom.

(OR copy-paste the address below on your browser:
http://www.raboplus.co.nz/info/legal.aspx)

-Here click on "Rabobank New Zealand Limited Registered Bank Disclosure Statement [PDF 51KB]"

I sure did make it easy for you, thank you. But i cant summarize the 96 pages for you.. lol... cheers.

Comment by Worst rates in NZ on 09-12-2009 08:59


Hi Mike,
I see your rates are still shocking. I came for a look but will stick with TSB at 5.52 on call for now.
I also see you still need a magnifying glass to post on this blogg.


Comment by Michael in Welly on 10-12-2009 01:35


Interesting that on the day Raboplus is placed on negative credit watch they choose the lower interest rates on a host of deposit rates. This is not the move of a bank that is serious about competing in NZ for customers and business.

Mike, it seems to me that Raboplus is starting to look at exiting the NZ marketplace. Can you give your loyal customers a statement that this isn't the case?

Comment by Mike Heath on 15-12-2009 08:11


Michael, RaboPlus is committed to NZ and has no intention of “exiting the NZ marketplace”. The funds deposited with RaboPlus are lent to the NZ food & agricultural sector by Rabobank New Zealand Limited (of which RaboPlus is a division).

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